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Quality Policy


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The general policy of TOP NEGOCE revolves around the following axes:


  • Putting the customer at the centre of its concerns by adapting to market changes,
  • Increase its market share,
  • Maintaining and improving profitability, while increasing the satisfaction of the expectations of all stakeholders (customer, owners, and staff).
  • Compliance with legal, regulatory and other requirements.
  • Promote a healthy work environment that focuses on the prevention of risks that are detrimental to health.
  • communicating the information required for workers to carry out their work safely and protecting their health.
  • Annual update of objectives and performance indicators.

Its major lines of general policy form the basis of its QSST policy, which is based on the following guidelines:


  • Customer satisfaction through :
    • Compliance with their requirements, including legal and regulatory requirements
    • Reinforcing methods of listening and measuring their satisfaction
    • The handling and fair treatment of their claims
  • Strengthening competitiveness through :
    • Continuous improvement of our quality management system
    • Offering a wide range of products with an optimal quality/price ratio
    • The development of our operational rigour in maintaining and improving performance
    • Adequacy of specified purchasing requirements from suppliers
  • The development of human resources through :
    • Providing training, assistance and supervision to workers to ensure everyone has the knowledge and skills they need to do their jobs safely
    • Motivation and encouragement of the initiative
    • Passing and sharing know-how

As Managing Director of TOP NEGOCE, I am committed to promoting this policy, ensuring that it is communicated, understood, implemented and maintained at all levels of the company’s organization.


For their part, workers actively participate in the achievement of occupational health and safety objectives by :
  • Cooperating with management and all their co-workers to maintain a healthy and safe work environment
  • Respecting the procedures and safety instructions issued by the company
  • Reporting all identified risks and hazards in the workplace
  • Helping to develop measures to eliminate, preferably at source, the risks and hazards present in their working environment

I also undertake to make available all the means necessary to achieve the resulting objectives, to meet the requirements and to continuously improve the OSHQMS.


I delegate the management of this system to the Quality, Health and Safety Manager and ask him to report to me on its operation.


Aware of these issues, I ask all staff to participate actively in this QSST process.




Reactivity

All our teams are at your disposal to process your order.

Availability

Whatever your quantity requested, our stock meets your needs.

Diversity

We offer all types of raw materials to meet your needs

Consulting

Benefit from our service that will allow you a better orientation



How to process the funtion for consulting?

– More than 50 years of experience in the field.
– A strict and meticulous selection of suppliers in order to guarantee the best quality.
– A stock that offers a diversity of raw materials in terms of choice and quantity.
– A computerized traceability system from the expression of the need and beyond the delivery.

What do we prove with our certifications?

Why choose us?

Questions ? We have answers.

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